Frequently Asked Questions
Last Updated: August, 5th, 2025
Welcome to Congoly Market. These Terms and Conditions govern your use of our online listing platform, accessible to Congolese individuals living in South Africa.
By using this platform, you agree to follow and be bound by these terms.
1. Eligibility
You must be Congolese and currently residing in South Africa.
You must be at least 18 years old to create an account and post ads.
2. User Accounts
You agree to provide accurate and complete information when creating an account.
You are responsible for maintaining the confidentiality of your account and password.
3. Posting Ads
Ads must be honest, clear, and not misleading.
You may not post illegal items, counterfeit goods, or prohibited services.
You are responsible for the accuracy and legality of what you post.
4. Prohibited Activities
You agree not to:
Use the platform for scams or fraud.
Post discriminatory, abusive, or offensive content.
Pretend to be someone else or provide a false identity.
5. Platform Rights
We reserve the right to:
Modify or remove any ad that violates our rules.
Suspend or terminate any account that violates these terms.
Make changes to the platform at any time without prior notice.
6. Payments and Transactions
Congoly Market does not handle payments between users. All transactions happen directly between buyer and seller.
Always exercise caution when meeting or exchanging goods.
7. Disclaimer
We provide this platform “as is.” We are not responsible for:
The condition, authenticity, or delivery of any item.
Any damages or losses from deals made through the platform.
8. Changes to Terms
We may update these Terms and Conditions from time to time. Continued use means you accept the updated terms.